Montage to celebrate National Customer Service Week (Roseville, Minn. - Sept. 29, 2008) - Montage will celebrate National Customer Service Week Oct. 6-10 with events in its three Minnesota and South Dakota locations. The events will focus on recognition of each department's role in providing the world-class customer service for which Montage is known. According to Customer Service Manager Georgie Gibbons, celebrating the week is a good way to thank everyone within the company for the great work they do to help customers remedy problems, place orders and find answers to their questions. Clients from a variety of industries choose Montage to manage multiple types of customer service for their businesses, often citing Montage's live customer service and dedication to exceptional service metrics as reasons for their successful relationships with Montage. "We're finding that our services are of particular value in a challenging economy," said Bill Thomalla, Vice President of Operations. "Businesses are recognizing that developing loyal customers is the most effective way to remain successful. And the primary way to develop loyalty is providing fast, fair and friendly service after the sale - and that's exactly where Montage's expertise lies." In addition to its services for 3rd party clients, Montage's customer service expertise has given its subsidiary business, Montage Furniture Services (MFS), an impressive competitive advantage over other providers. MFS, a furniture protection plan provider, is recognized by customers, retailers, industry publications as well as Better Business Bureau rankings for having the highest levels of customer service found anywhere in the industry. "Our clients and their customers benefit every day from the work of our talented customer service professionals and those who support them," said Thomalla. "Customer Service Week is a perfect opportunity to recognize our staff for the work that they do." About Montage About National Customer Service Week |